Welcome to Portage,

By providing us with personal information, you agree that your personal information will be treated in accordance with our Privacy Policy and you accept and give your consent to be bound by the Terms and Conditions and the Privacy Policy of our website.

Portage reserves the right to modify, at its sole discretion and without notice, the conditions of use of the site as well as the information it contains. The date of update will allow you to make sure that you have read it since your last consultation.



Portage is subject to the Act respecting the protection of personal information in the private sector and other laws in force. Portage takes all questions related to confidentiality seriously, and applies all the security measures necessary to comply with the laws and guidelines in force for this purpose.


Protection of personal information on the Portage site

Personal information is information about you that you voluntarily provide to us and that we collect, hold, use and/or disclose and that allows you to be identified.

Rest assured that your personal information is confidential. Portage undertakes not to make public or transmit personal information to third parties except with your authorization or in cases permitted by law, regardless of the nature of the medium and the form in which it is accessible.

In this sense, only the personnel authorized to follow up on the requests that you send to us have access to your personal information.


Why do we collect personal information?

We collect personal information to respond to online requests for services that you send to us. For example, if you decide to subscribe to our newsletter, your personal information will be used for this purpose only. At any time, you can decide to unsubscribe to our newsletter.

We are committed to respecting the laws in force for the collection of personal information and to maintaining its confidentiality at all times.


Use of cookies

Cookies are used on the Portage website. These files make it possible to identify your navigation software from one visit to another and from one page to another in order to facilitate your access to the site and your navigation within it. Cookies can only be read by the website that transmits them to your computer. You can disable cookies. However, be aware that if cookies are disabled, the use of certain functions is no longer possible.

Portage uses the Google Analytics analysis service on its website and social networks. Google Inc. provides this service.

Google Analytics uses cookies and other unique identifiers, which are anonymous identifiers, placed on your hardware. They are used to analyze your use of the site. Google may communicate the data collected to third parties in the event of a legal obligation. We transmit no information allowing Google to identify you.

Whenever possible, we try to obtain the individual's consent before collecting their personal information. Consent can be express or implied, provided directly by the individual or by their authorized representative.

We favor explicit consent. Implied consent can be inferred somewhat from a person's action or inaction, for example, providing a name and address to receive a post or a name and phone number to obtain a response to a question.

Our Quebec laws permit the disclosure of personal information for the purposes of a legal investigation if it is necessary for the investigation without obtaining the individual's consent to do so.


Links to Third Party Sites

The present privacy Policy doesn’t apply to third party websites. If Portage provides links to third-party sites or portions of sites for your convenience only, you should be aware that Portage has no control over the content and operation of those sites or their privacy practices. It is therefore your responsibility to familiarize yourself with the information protection policies concerning your personal information on these sites.


Access to personal information

You can at any time request access to your personal information and or request its removal or destruction. Access is free. However, fees may be charged to the applicant for the transcription, reproduction or transmission of the information.

Portage undertakes to delete personal information at the request of the applicant if law does not require the collection.

Portage reserves the right to refuse access to the applicant's file if such access could cause significant and serious harm and for any other reason permitted by law.



We are here to listen to your requests and ensure that we respond in an adequate, uniform and diligent manner to them. Subsequently, we ask that you please contact us for any questions or dissatisfaction with the processing of your personal information and it will be our great pleasure to assist you:

Person in charge of the protection of personal information
865 Richmond Square, Montreal (Quebec) H3J 1V8, Canada
(450) 821-4084

In the event of a disagreement, the Commission d'accès à l'information will study your complaints upon request for examination of your disagreement.


Access to information and protection of personal information

Portage is subject to the Act respecting the protection of personal information in the private sector and the Act respecting access to documents held by public bodies and the Protection of personal information as regards access to information.

For any access request, please follow the following steps:

Your request must be made in writing and indicate the name of the document for which you will then obtain access as well as your full contact details. By full contact details, we mean name, family name, address, email, phone and description of the request.

Your request should be emailed, faxed or mailed to the following address:

Person in charge of access to documents
865, square Richmond, Montréal, Québec, H3J 1V8, Canada
Tel.: 514-939-0202 ext. 1122
Fax: 514-939-3929

All applications for access addressed to the access to information officer will receive a written acknowledgement of receipt.

Only decisions rendered in response to a written application for access can give rise to an application for review before the Commission d’accès à l’information.


Portage is committed to respecting and being up to date with security standards. Every precaution has been taken to ensure that the information about you transmitted to us when you use our site is protected against any error, loss or unauthorized access. However, you must take all the personal security measures recommended to you here in order to maintain an optimal level of security when browsing our site. When you write to us, we ask that you ensure that you do not transmit confidential information.

Portage cannot be held responsible for any damage resulting from the interception, loss or otherwise of your emails.


Terms applicable to online donations


Security is ensured when you make an online donation to Portage Foundation (herafter Portage).

Personal information and credit card information that are entered on the site are transmitted electronically in a format that cannot be intercepted, altered, or decoded by a third party, because it is encrypted in order to ensure confidentiality.

Portage complies with encryption standards governing the secure transmission of transaction information as described below.

Portage does not store credit information on any transaction. Therefore, online donors must submit their credit card information with every new transaction.

By using the Portage Website, you acknowledge that you have read and understood the present terms. If you do not wish to be bound by these terms, you are not permitted to make a donation using the Website.


Security of transactions

Portage uses security measures to protect users from the loss or unauthorised use of information pertaining to them that is under the control of the Website, specifically including information related to credit cards. The Website servers use 256-bit SSL (Secure Socket Layers) information transmission technology, which makes data transmission very secure. When you visit the page where you will enter your credit card information, the Website will redirect you to a site operated by our supplier, SafeSave Payments Gateway. The URL for this site begins with the prefix "https", which indicates that the information is secured by means of encryption.

During a transaction, information such as your credit card number and expiry date are sent to SafeSave Payments Gateway for authorisation purposes using 256-bit SSL encryption. If you are concerned about confidentiality in connection with the use of your credit card over the Internet, contact Portage at 514.939.0202, extension 1123.


Payment method

Payment by credit card is the only method of payment that can be used to make online donations on the Website. Only the credit card holder is permitted to make an online donation.



Online donations are not refundable unless otherwise requested by the Law. Any unused donation will be affected to any other program of Portage.

For questions concerning online donations, please contact Portage Monday to Friday between 9:00 a.m. and 5:00 p.m. (EST) by phone, at 514.939.0202, extension 1123; by fax, at 514.939.3929; or by e-mail, at fondation@portage.ca.


Applicable Laws

The user acknowledges and accepts that this Website is governed by the laws of the Province of Quebec (Canada) and by the laws of Canada applicable to the province of Quebec. You hereby agree that any dispute or litigation regarding this Website is to be submitted to a competent court of the judicial District of Montreal (Quebec).

For additional information regarding this Website, please contact Portage at the following address: 865 Richmond Square, Montreal (Quebec) Canada H3J 1V8.


Date modified : July 12, 2023