About Portage

12-19-2013

Portage’s Users Committee is responsible for making sure that the residents at each of Portage’s treatment centres in Québec complete a satisfaction questionnaire twice a year.  It has just recently collected the most recent responses.

The Users Committee created the eight-page questionnaire to survey Portage residents about the positive and negative aspects of their stay, in order to discover areas for improvement and possible solutions.
Though the law requires that this questionnaire be administered only once a year, Portage’s Users Committee collaborates with the Residents Committees in each centre in order to collect responses twice a year, as most residents complete their program in six months.

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