About Portage

09-03-2012

Every two years, Portage Keremeos staff members get a refresher in Crisis Prevention Training (CPI), in order to help them better respond to individuals in crisis. The course breaks down the four stages of a crisis – anxiety, defensiveness, acting out, and tension reduction – and provides insight into the correct staff response for each level. Participants also learn verbal intervention techniques and how to pick-up on non-verbal behaviour. All Portage Keremeos staff members went through this training in July.

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